2017 Volume 46

Assessing the effectiveness of an e-resource marketing campaign in a Hong Kong academic library

Abstract: In response to increased spending but decreased usage of e-resources, Hong Kong Baptist University Library organized a week-long campaign to promote its e-resources. The campaign’s effectiveness was assessed using survey data and usage statistics. Overall, the survey data showed a positive reception towards the campaign but the usage statistics of e-resources showed a mixed […]

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Information Needs and Seeking Behaviour of Voters during Singapore General Election 2015

By Shaheen Majid, Schubert Foo, Hannah Trinity Dumaual and Venkata Ratnadeep Suri, p16-37 Abstract: Purpose: The purpose of this study was to understand information needs and different communication channels used by voters for seeking election-related news and information. It also explored voters’ perceptions of the credibility, timeliness, and bias of various information communication channels. Methodology: A

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